Employee Counselling Service

Counselling for employees

The Employee Counselling Service (ECS) operated by Cogwheel provides prompt access to short-term counselling (6 or 10 sessions) for employees working in a variety of organisations and businesses.

Many situations, whether personal or job-related, have an impact on emotional well-being, and the Employee Counselling Service provides somewhere safe and confidential for staff to turn to when they are in emotional distress.

The Health and Safety Executive’s annual statistics on work-related ill health show that there were 914,000 cases of work-related stress, depression or anxiety in 2021/2022, leading to 17 million lost working days.

According to research by Deloitte, mental ill health cost employers in the UK up to £56 billion in 2020-21 through lost production, recruitment and absence. Promoting positive mental health in the workplace can therefore be hugely beneficial. Staff with good mental health are more likely to perform well, have good attendance levels and be engaged in their work.

We can help with worry, stress, burnout, depression, family or relationship problems and other mental health issues that an employee could be experiencing. Counselling can enable positive changes to take place, leading to a healthier, happier and more hopeful outlook.

How it works

Business/organisation: The business or organisation registers for the service by completing the form below and providing a dedicated point of contact. Once registered, the business can use the employee information flyer to inform employees of the service.

Access to the service: Employees accessing the service email Cogwheel’s Head of Services, Isabelle Dolis, directly at headofservices@cogwheel.org.uk. On initial contact, the employee will be directed to a dedicated, fully qualified counsellor, without the delay of a waiting list.

Client referral procedure: Any individual referring would need to follow our standard client self-referral procedures, which would be initiated on first contact from an employee.

Online/in-person counselling: Our counsellors have received additional training to deliver counselling online, and this is currently available together with in-person counselling.

Client confidentiality and professional boundaries: This is integral to Cogwheel’s service, and we guarantee employees absolute anonymity.  Additionally, sessions delivered by the same Cogwheel counsellor to more than one employee will be avoided as far as possible.

Number of sessions: Options for either six or ten sessions are available funded by the business or organisation, which would include an assessment in the first session.

Extending beyond six or ten sessions: This can be arranged, and would be at the personal cost of the employee or the business or organisation, should it decide to fund additional sessions.

Session charge: £65 per session, with the invoice submitted directly to the business or organisation following the end of a course of six sessions. The cost of a 10-session course is £600.

"My counsellor knew exactly the right moments to offer her wisdom, she seemed to know exactly how to guide me through things in a way that had the maximum impact in the short amount of time we had together."
Employee Counselling Service client

Register your organisation

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