Employee Counselling Service

Counselling for employees

The Employee Counselling Service (ECS) operated by Cogwheel provides prompt access to short-term counselling (6 sessions) for employees working in a variety of organisations and businesses.

Many situations, whether personal or job-related, have an impact on emotional well-being, and the Employee Counselling Service provides somewhere safe and confidential for staff to turn to when they are in emotional distress.

The Office for National Statistics’ Labour Force Survey showed that there were 828,000 cases of work-related stress, depression or anxiety in 2019/2020, leading to 17.9 million lost working days.

According to ACAS, mental ill health costs employers in the UK £30 billion every year through lost production, recruitment and absence. Promoting positive mental health in the workplace can therefore be hugely beneficial. Staff with good mental health are more likely to perform well, have good attendance levels and be engaged in their work.

We can help with worry, stress, burnout, depression, family or relationship problems and other mental health issues that an employee could be experiencing. Counselling can enable positive changes to take place, leading to a healthier, happier and more hopeful outlook.

How it works

Business/organisation: The business or organisation registers for the service by emailing admin@cogwheel.org.uk and providing a dedicated point of contact. Once registered, the business can use the employee information flyer to inform employees of the service.

Access to the service: Employees accessing the service email Cogwheel’s Head of Counselling, Esther McNeill, directly at headofcounselling@cogwheel.org.uk. On initial contact, the employee will be directed to a dedicated, fully qualified counsellor, without the delay of a waiting list.

Client referral procedure: Any individual referring would need to follow our standard client administrative and assessment procedures, which would be initiated on first contact from an employee

Online/in-person counselling: Our counsellors have received additional training to deliver counselling online, and this is currently available.  In-person counselling will be offered from our offices in central Cambridge in early Autumn.

Client confidentiality and professional boundaries: This is integral to Cogwheel’s service, and we guarantee employees absolute anonymity.  Additionally, sessions delivered by the same Cogwheel counsellor to more than one employee will be avoided as far as possible.

Number of sessions: A maximum of six sessions are funded by the business or organisation, which would include an assessment in the first session.

Extending beyond six sessions: This can be arranged, and would be at the personal cost of the employee or the business or organisation, should it decide to fund additional sessions.

Session charge: £60 per session, with the invoice submitted directly to the business or organisation  following the end of a course of six sessions.

Introduction to Cogwheel: The Charity’s Head of Counselling can provide a free online personal introduction to employees about Cogwheel and the service it offers.