Organisations providing support on mental health and wellbeing for children and young people, parents and carers.
Available support for people who have or are worried they have an eating disorder, as well as others affected, such as friends and family members.
- Helpline:Â 0808 801 0677Â
- Studentline:Â 0808 801 0811Â
- Youthline:Â 0808 801 0711
Helplines are open 365 days a year from 9am–8pm during the week, and 4pm–8pm on weekends and bank holidays.
Sometimes lines are busy. If you can’t get through immediately, please do try again or try their one-to-one web chat.
Service provided by NSPCC.
Childline is yours – a free, private and confidential service where you can talk about anything.
- You can still start a 1-2-1 chat with Childline from:
- 7.30am -10.30pm – Monday to Friday
- 9am – 10:30pm – Saturday to Sunday
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- Or you can call 0800 1111 for free from:
- 7.30am – 3.30am – Monday to Friday
- 9am – 3.30am – Saturday to Sunday
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- You can also send an email using a Childline account any time, and they will usually reply within a day.
If you have been a victim of sexual online abuse or you’re worried this is happening to someone you know, let CEOP know safely and securely. Please see https://www.ceop.police.uk/safety-centre/
For resources for parents see https://www.thinkuknow.co.uk/parents/
Central point for information on children and young people’s mental health and wellbeing in Cambridgeshire and Peterborough. This site signposts you to important online information and local services on mental health and wellbeing for young people.
It’s for children, young people, parents, carers, teachers and other professionals.
Website: https://www.keep-your-head.com/
It has some dedicated pages for young people, parents, teachers and professionals under ‘How can I help myself’, ‘Need help now’ and ‘Resources’. If you are a young person, parent/carer or professional looking for tailored advice and support, also have a look at www.youngminds.org.uk.Â
Online counselling and emotional wellbeing platform for children and young people, accessible on mobiles, tablets, and via your desktop. Free, safe and anonymous support.
Website https://www.kooth.com/
Little Bundles aims to meet the needs of those finding themselves in difficult circumstances when they are expecting or caring for a baby. They provide essential items such as cots, prams, high-chairs and baby clothes.
Little Bundles works on a referral only basis. Those who would like help from Little Bundles should contact their midwife, health visitor, social worker, children’s centre or other professional body/agency and ask them to inform Little Bundles.
The Red Hen Project is a small local charity working with five primary schools in North Cambridge. They support children and their families to overcome barriers to learning, and provide a link between home and school. The Red Hen family workers work one-to-one with children and families in their home, at school, and in the community. The Red Hen Project also runs a range of outreach group activities, parenting courses, coffee mornings, drop-ins, workshops, family activities, trips and volunteer opportunities.
If you would like to discuss anything that you are struggling with, contact Maria and Rachel and we’ll help if we can.Â
 getsupport@redhenproject.org
 07966 839 635
A UK-wide multi-channel support service for women & girls affected by self-injury, trauma and abuse.
Up-to-date, reliable and free information and self help tools for anyone to use.
Tuesday, Wednesday and Thursday from 7pm – 9.30pm.Â
- Call for free, confidential, non-judgemental emotional support around self-injury.
For more information on our services, click here.
TESS text, email and webchat support
Text on 07537 432444. For email support, send a message to tessmail@selfinjurysupport.org.uk. For webchat support, click on the box on this page.
Tuesday, Wednesday and Thursday from 7pm – 9.30pm.
For more information on all services, click here.
For more information on getting support around self harm and other resources, click here.
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Shout 85258 is a free, confidential mental health text support service for anyone in the UK who is struggling to cope. They can help with a range of issues including anxiety, depression, suicidal thoughts, relationship problems, bullying or if you’re feeling overwhelmed.
- Text SHOUT to 85258 from anywhere in the UK, anytime, about any type of crisis. A live, trained Crisis Volunteer receives the text and responds, all from our secure online platform.
- Website: https://giveusashout.org/
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If you are a young person in need of support
Text the YoungMinds Crisis Messenger for free 24/7 support across the UK if you are experiencing a mental health crisis.Â
- If you need urgent help text YM to 85258.
- All texts are answered by trained volunteers, with support from experienced clinical supervisors.
- Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.
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If you are a parent or carer worried about your child
Speak to experts at the Parents Helpline:
- Call for free on 0808 802 5544 (9:30am – 4pm, Mon – Fri)
- Email YoungMinds using this Parents Helpline contact form.
- Use YoungMinds live Parents webchat service (9:30am – 4pm, Mon – Fri)